In response to the issues, developers Asobo posted avideo message discussing the launch issues.
Asobo CEO Sebastian Wloch then explained that the issue was due to the number of players trying to access the game.
“It’s a cache that has been thoroughly tested during the whole Tech Alpha. We’ve done load tests simulating 200,000 users, and tonight it’s just completely overwhelmed.”
Wloch explained that they’ve had some temporary success with attempted fixes so far, but that soon the “cache collapsed again”. They’re continuing to investigate in search of a permanent fix.
In an updateposted to Steam about the launch issues, the developers said that the problems are now “solved” and players should steadily be able to join the game. “We sincerely apologize for the inconvenience and appreciate your patience,” says the post.